Shipping Policy

Where can we deliver the package to? 

We can ship to most cities in our country (INDIA).

About Our Shipping? 

To check if the shipment is available to your cities, please enter the pincode of your city check out page by adding the product to your shopping cart.

What Shipping Methods Are Offered, and What Are the Respective Shipping Times? 

All the order will need 1-2 business days for prepare and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)

Note: All pre-order products will be delivered in about 3 to 8 days after ordering.

Freight Information

The shipping cost will be free and will be displayed on the checkout page.

The logistics method depends on the delivery region.

Payment Information 

Shopping on AUN STORE is safe, fast and convenient. to make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. when you shop at AUN STORE, your privacy and online security are always guaranteed.

Our Courier Partners

Shipping FAQs

What is the cost of shipping?

We are providing free shipping for our products accross India.

How long will it take for the order to reach me?

From the time of shipping, it takes about 5-8 days for deliver orders to you.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are vary, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write email to us at sales@aunstore.in and we will try our best to resolve your issues as soon as possible.

My order has been shipped. Can I track it?

For orders within India, once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

For Amazon Courier Shipping Tracking: https://track.amazon.in/

For Delhivery Courier Shipping Tracking: https://www.delhivery.com/

How are returns processed?

Once you request to replace a product via email or phone, a pick-up is organised for the item. Our courier partners will come to pick up the item within 5-8 business days after your replacement request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a replacement is initiated. You got your new product in 5-8 Days.

Can I cancel my order?

You can cancel your order within 12 to 24 hours of time before dispatch. Please write email to us at sales@aunstore.in to request for a cancellation. You will not be able to cancel the order by yourself on the website. After dispatch of the prodcut cancellation fees are applicable as per the order amount.

**AUN STORE reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.

How will I receive the refund for my cancelled product?

In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from.

How long does it take to receive a refund for a cancelled order product?

We will process your refund within 3 business days in case of the cancellation of an order.